Shipping & Delivery Policy
Last updated on Oct 7th 2025
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 2-3 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.
Mod My Tank is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 8-14 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
Delivery of all orders will be to the address provided by the buyer.
Delivery of our services will be confirmed on your mail ID as specified during registration.
For any issues in utilizing our services you may contact our helpdesk on 9930012306 or modmytank@gmail.com
Cancellation & Refund Policy
Last updated on Oct 7th 2025
Mod My Tank believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 15 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- Mod My Tank does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 15 days of receipt of the products.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 15 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
- In case of any Refunds approved by the Mod My Tank, it’ll take 3-5 days for the refund to be processed to the end customer.
Terms & Conditions
Last updated on Oct 7th 2025
For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean Mod My Tank, whose registered/operational office is Floor No. 1, Flat No. 3, Alankar, Plot-40, Lady Jamshed Ji Road, Near Paradise Cinema, Mahim, Mumbai MAHARASHTRA 400016 . "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
Your use of the website and/or purchase from us are governed by following Terms and Conditions:
- The content of the pages of this website is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
- Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
- Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
- From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
- You may not create a link to our website from another website or document without Mod My Tank’s prior written consent.
- Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .
- We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time
Privacy Policy
Last updated: 07-10-2025
Welcome to ModMyTank
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website www.modmytank.com.
1. Information We Collect
We may collect the following information when you use our website:
- Personal information such as your name, email address, phone number, and shipping/billing address when you place an order or contact us.
- Payment information (processed securely through third-party payment gateways — we do not store credit/debit card details).
- Technical information such as IP address, browser type, device details, and pages visited (used for analytics and site improvement).
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your purchases or inquiries.
- Send updates, offers, or newsletters (only if you opt in).
- Improve our products, services, and website experience.
3. Sharing Your Information
We do not sell or rent your personal data.
Your information may only be shared with trusted service providers such as:
- Payment gateways (e.g., Razorpay, Paytm, etc.)
- Courier or logistics partners for delivery
- Analytics or marketing tools (e.g., Google Analytics)
These partners are obligated to protect your information and use it only for their assigned purpose.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.
All transactions are processed through secure, encrypted connections.
5. Cookies
Our website uses cookies to improve user experience and analyze traffic. You can manage or disable cookies through your browser settings.
6. Your Rights
You may request to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
To make such requests, please contact us at modmytank@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new “Last updated” date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
📧 Email: modmytank@gmail.com
📍 Address: ModMyTank, Mumbai, Maharashtra, India